Answers

Frequently asked questions

The things people actually ask us. If yours isn't here, write in — a real person answers.

Who is behind Bayou Byte Studio?

A small independent studio built on decades of career systems-engineering experience, making calm, private mobile apps with real care. Read the whole story on the About page.

Are your apps free?

Yes — every app is free to download and genuinely useful without paying anything. Some apps offer optional one-time purchases (extra theme packs, voices, or scenes), and Bayou Coins has one optional subscription, Bayou Plus, for bonus daily coins and its standard scenes (premium scenes are separate one-time purchases). Nothing is ever required to keep using an app.

How do payments work?

All in-app purchases are processed entirely by Google Play Billing. We never see, handle, or store your card details — Google handles the whole transaction. Separately, we keep a voluntary tip jar on Buy Me a Coffee for folks who want to support future development; tips are gifts, not purchases.

What's your refund policy?

In-app purchases follow Google Play's refund policy, and Google processes those directly. If something went wrong and Play's window has passed, email support@bayoubytestudio.com and we'll do right by you — an unhappy customer isn't worth $3.99 to anybody.

What do you do with my data?

Nothing — because we don't have it. Our apps work offline with no accounts, no ads, no analytics, and no tracking. Journals, medication schedules, water logs, and number-watching ledgers stay on your device. Each app has its own short privacy policy: Journal Spaces, Pill Reminder, Water Break, Bayou Feedback, Bayou Coins.

What devices do you support?

Android today, via Google Play — and iOS is on the way: the first wave of our apps is in Apple's App Store review process now.

Why is everything bayou-themed?

Because it's the feeling we're trying to bottle — cypress trees, porch lanterns, fireflies, slow evenings. It also keeps us honest: software should feel like a slow evening, not a slot machine.

How fast do you answer support email?

Usually within one to two business days. It's a small studio, so you're talking directly to the folks who build the apps — which tends to make fixes faster, not slower.

Can I request a feature?

Please do — several shipped features started as user emails. Send ideas to hello@bayoubytestudio.com. We can't build everything, but we read everything.