Support
We've got you.
Email support@bayoubytestudio.com and a real person — the same folks who build the apps — will get back to you, usually within one to two business days.
Help us help you faster
When you write in, include what you can of the following — it usually turns a back-and-forth into a single reply:
About your device
Device model (e.g., Pixel 8, Galaxy S24) and Android version (Settings › About phone).
About the app
Which app, the app version (shown in its Settings/About screen), and what you expected vs. what happened.
Common questions
Purchases & refunds
In-app purchases are processed by Google Play, and refunds follow Google Play's policy. If the window has passed, email us — we'll make it right.
Alarms not ringing?
For Bayou Pill Reminder, check that battery optimization isn't restricting the app and that Alarms & reminders permission is on. Still stuck? Write in — we'll walk you through it.
Your data
Our apps keep everything on your device — there's no account to recover and nothing stored on our side. Uninstalling an app deletes its data.
More answers on the FAQ page. Feature ideas and kind words are welcome too — several shipped features started life as a support email.